F.A.Q.s

F.A.Q.s 2018-06-20T22:42:22+00:00
Have questions about the Krewe Club at Mardi Gras Casino, keep reading to find your answer.

Q: Is there any cost to sign up?

A: Membership in the The Big Easy Casino Krewe Club is completely free.

Q: How do I sign up?

A: To sign up, you must be twenty-one (21) years of age or older and have a valid photo identification. Sign up at

Player’s Club inside The Big Easy Casino and a helpful Krewe Club attendant will sign you up in minutes!

Q: How do I use my card?

A: Insert your Krewe Club card into the slot machine before beginning play. Verify the card has been inserted correctly

and your name shows up!

Q: Do I have to receive emails? I don’t like spam.

A: Emails can be opted out of very easily, but promotions and bonus play are given out through emails, so you may not want to miss out on those. Emails are sent out occasionally, so as not to crowd your inbox. Email addresses are kept private.

Q: Can I earn Krewe Club points playing poker?

A: Yes! Swipe your Krewe Club card at your table when you begin play.

Q: How can I find out how many points I currently have?

A: You can check your points online, view your points balance when you have your card inserted into a slot machine, or visit the Krewe Club inside the casino.

Call us at 954-924-3200; toll free at 877-55-SLOTS. Prefer email? Email us at info@thebigeasycasino.com